About the job
We're looking for a detail-oriented Accountant to join our team. The Accountant in the Finance Business Support Services department (FBSS) will form part of a team of accountants who perform accounting processes and or operations within a centralized finance function based in Lagos, Nigeria.
The FBSS provides accounting services for key processes to TeKnowledge business units across many countries and leverages Microsoft Dynamics 365 ERP as the core platform.
FBSS Teams are organized into various hubs serving the West (the Americas), Central (EU, Middle East and Africa), and the East (Asia and Pacific) which operate adjusted working hours that allow for a window of overlap with regions served.
As a Finance Business Support Services Accountant, you will be the key person for capturing finance-related transactions and handling queries across key Finance processes. You will manage requests using a ticketing system, support these transactional finance processes, and contribute to accurate and timely service delivery. Your role requires consistent, reliable, and compliant financial support.
At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You'll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Why You'll Enjoy It Here:
Be Part of Something Big - A growing company where your contributions matter.
Make an Immediate Impact - Support groundbreaking technologies with real-world results.
Work on Cutting-Edge Tech - AI, cybersecurity, and next-gen digital solutions.
Thrive in an Inclusive Team - A culture built on trust, collaboration, and respect.
We Care - Integrity, empathy, and purpose guide every decision.
We're looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
We Are TeKnowledge. Where People Lead and Tech Empowers.
Helping people thrive and grow in the modern digital world.
Responsibilities
Respond within agreed service levels to finance related requests and inquiries via ticketing system.
Capture transactions relating to key processes, such as Payables / Fixed Assets/ Intercompany/ Cash and Bank in D365 system or other supporting platforms
Validate transactions, follow up on queries or outstanding items by liaising with Accounting Team Supervisor and /or in-country Finance representatives and / or Vendors.
Reconcile Bank and investigate / resolve discrepancies between bank statements and ledger entries.
Escalate complex issues to team Supervisor according to escalation process.
Uphold internal finance policies and ensure compliance with standardized processes for the FBSS.
Collaborate with accounting teams to ensure accurate financial reporting.
Qualifications
Bachelor's degree in accounting, Finance, or related field preferred with 3-5 years of experience in core finance processes:
Accounts Payable (AP): Vendor invoice processing, payment execution.
Accounts Receivable (AR): Customer billing, collections, cash application.
Bank reconciliations, Cash Management, Intercompany journals.
General Ledger (GL): Journal entries, reconciliations, month-end and year-end close.
Fixed Assets: Asset tracking, depreciation, disposals.
IFRS 16: additions / modifications to leases, monthly transactions and terminations.
Payroll: Coordination with HR, compliance, and reporting.
Multi-currency and revaluation.
Prior Shared Services / Centralized Finance experience a plus.
Servicing accounting needs of a broader organization.
Monitoring and managing Service Desk tickets within required KPIs and service agreement.
Proficient in Excel, and other Microsoft Office programs.
Strong understanding of banking systems, cash management, and reconciliation processes. Familiarity with banking platforms and working with electronic bank files preferable.
Knowledge of Dynamics 365, or similar ERP systems and ticketing platforms a plus.
Fluent in English.