KEY PRIMARY RESPONSIBILITIES
Premium receipting and allocation
Receive and review all incoming premium payment notifications from the banking system, mobile money platforms, cheque deposits on a daily basis.
Match each payment to the correct policyholder account and the specific policy number it relates to, ensuring no premium is left unallocated at the end of each working day.
Follow up with operations and bank on any payments that cannot be immediately identified — these are referred to as unidentified receipts.
Assist in the preparation of premium income, Staff advances & Loans, Annuity Loans & Fixed Assets schedules for monthly and annual management accounts.
Investment /other income receipting and allocation
Receive and allocate non-premium receipts including staff salary advance repayments, ensuring each deduction or repayment is matched to the correct employee record and HR-approved advance schedule.
Allocate investment income receipts — such as dividend payments, bond coupon receipts, and rental income — to the correct investment account in the general ledger upon receipt of confirmation from the Investment or Treasury team.
Process and allocate any other miscellaneous receipts (e.g. refunds from suppliers, proceeds from asset disposals, or inter-company transfers) in line with the Chart of Accounts.
Maintain a clear and auditable allocation schedule for all non-premium receipts, with supporting documentation for each entry.
Record Keeping & Compliance
Maintain organized, audit-ready records of all allocation entries, including payment advices, bank notifications, and correspondence with clients or brokers.
Comply with the company's internal controls, financial policies, and any regulatory requirements relating to premium collection and allocation.
Support internal and external auditors by providing allocation schedules, supporting documents, and clarifications as required.
ACADEMIC QUALIFICATIONS
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
JOB SKILLS AND REQUIREMENTS
Accuracy & Attention to Detail — able to handle large volumes of transactions with zero errors.
Organization — able to manage and prioritize a high daily workload and meet strict deadlines.
Integrity — handles sensitive financial data with confidentiality and honesty.
Team Collaboration — works effectively with multiple departments to resolve allocation queries.
Proactiveness — identifies and escalates issues before they become problem
PROFESSIONAL QUALIFICATIONS
A CPA (Part II) or equivalent qualification is an added advantage.
EXPERIENCE
Minimum 2 years of experience in an accounts receivable, finance, or accounting role, preferably within an insurance company or financial services institution.
Hands-on experience using an accounting or insurance administration system.
Strong understanding of double-entry bookkeeping and the concept of debtor management.
High attention to detail and strong numerical accuracy.
Good communication skills — ability to follow up with clients and colleagues in a professional manner.