Key Responsibilities
Support cash office and tellering functions in line with approved financial and operational procedures.
Process customer deposits, withdrawals, interbank transfers, and payment transactions accurately.
Support cheque writing, cheque clearing processes, and follow-up on unpaid or returned cheques.
Process and monitor interbank transfers including MPESA, agency banking, POS, and related transfers.
Ensure all banking and treasury-related transactions are accurately posted within the banking system.
Support branch cash vault replenishments, repatriations, and treasury schedules.
Maintain accurate petty cash records, vouchers, and supporting documentation.
Support customer fixed deposit administration including rollovers, certificate issuance, and reconciliations.
Prepare and maintain schedules of payments, transfers, and treasury transactions for reporting purposes.
Prepare daily bank reconciliation statements and resolve outstanding reconciliation items promptly.
Support E-wallet and E-value accounting processes including reconciliations and transaction monitoring.
Ensure accurate posting and filing of accounting entries and supporting documents.
Maintain departmental filing systems and ensure documents are properly archived and retrievable.
Support stationery inventory management, reconciliations, and monthly stock counts.
Liaise with banks and service providers to resolve payment and transaction-related issues.
Assist in preparation of financial reports, schedules, and operational reconciliations.
Ensure compliance with internal controls, accounting procedures, and regulatory requirements.
Perform any other duties assigned by management from time to time.
Qualifications & Requirements
Diploma or Bachelor's Degree in Accounting, Finance, Commerce, Banking, or a related field.
CPA Part II or equivalent accounting qualification required.
Minimum of 2 years' relevant experience in accounting operations, reconciliations, or finance support.
Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
Experience in the same business is preferred.
Good understanding of accounting principles, reconciliations, and treasury support processes.
Knowledge of banking transactions, cheque clearing, and payment processing will be an added advantage.
Proficiency in Microsoft Office applications and accounting systems.
Strong analytical, numerical, and organizational skills.
High attention to detail and accuracy.
Ability to work under pressure and meet operational timelines.
Key Competencies
Financial accounting support
Cash office and treasury operations
Bank reconciliations and transaction processing
Fixed deposits and payment administration
Attention to detail and accuracy
Analytical and problem-solving skills
Communication and interpersonal skills
Record management and documentation
Compliance and operational controls
Teamwork and organizational skills