Job Objective/ Purpose:
To support the General Manager (GM) in Operational and Administrative office duties, providing an enabling environment for staff, patients and clients within the Hospital and partners of the Hospital.
Key Responsibilities:
Manage the General Manager's calendar, providing real-time scheduling support by booking appointments and preventing conflicts, assisting in managing the GM's agenda and organizing key meetings on behalf of the GM.
Prepare, edit and disseminate communications to and from the GM's office as delegated, including maintaining regular reports and keeping minutes of staff and departmental meetings.
Assist with business reporting and analysis as required, including preparation of reports, papers and presentations, conducting research on various topics as requested by the GM, and providing insights to support decision-making.
Maintain polite and professional communication by receiving, screening, forwarding or responding to inquiries, consulting with relevant authorities, and handling emergencies effectively and efficiently.
Make travel arrangements, such as booking flights, cabs, and making hotel and restaurant reservations for the Hospital senior management team and other Hospital Manager's guests.
Assist the GM in managing petty cash allocation, ensuring periodic accounting is done per AG procedures, reconciling expense reports and invoices, and submitting the same to the GM in good time.
Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services and finance.
Maintain privacy and confidentiality at all times.
Any other duty as assigned by the supervisor.
Person Specification
Diploma/ Bachelor's degree in business administration, communications, or a related field.
Computer proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel), advanced proficiency in Excel is Mandatory.
Data Analysis skills and basic book keeping/ accounting knowledge highly desirable.
At least 3 years of relevant work experience working in a corporate environment.
Good planning and organizing skills
Tact and diplomacy, Discretion and Confidentiality
Strong interpersonal skills, team playing abilities, and communication skills.
Highly responsive, ethical and responsible