Requirements :
A Grade 12 or equivalent qualification. No experience required. Knowledge: limited range of work procedures and elementary clerical duties such as Administration, Data capturing, Administration procedures relating to specific working environment including norms and standards. Planning and or organising. Reporting procedures. How to do basic research/ gather information.
Procurement directives and procedures. Knowledge of statistics. Skills: Mathematical skills, Problem solving, Organising. Ability to operate computer (Microsoft Package), Computer course or certificate (The Institution must have registered with DHET) or computer as subject (Be written on CV) from DHET registered institution.
Basic interpersonal relationship. Maintaining discipline. Formulation and editing.
The following will be an added advantage: 2 to 5 years' experience in Patient Administration or diploma/ degree as the admin clerk. Knowledge of Hospital Information System (MEDICOM). Be professional and customer orientated in line with the Batho Pele Principles and the six ministerial priorities. Abide by code of conduct and show a positive attitude. Good communication and interpersonal skills.
Knowledge of acts that govern Patient Administration, i.e. MEDICOM, PFMA, Patients' rights, Batho Pele Principles, Procedure Manual II and UPFS. Please note that shift work (working public holidays & weekends) and staff rotation is compulsory.
Duties :
General administration duties as instructed by Supervisors and Head of Department. Submitting of Patient files to Medical Records on regular basis. Register and secure patients' appointments and admissions. Do ward census. Transfer Patients on system. Update known patients and all other patients with insufficient information. Use ITC (Trans Union) to check patients' financial status.
Enter ICD 10 codes. Attend to enquiries from public / community. Classifications and other information relating to patients must be updated as required and work as part of a team by ensuring accurate capturing of data and billing procedures for billing purposes. Capture down time in line with Circular 11 of 2014.
Update patient information on visit and review classifications. Strictly adhere to internal controls processes. Compile departmental stats if required. Attend meetings, workshops and trainings as delegated by managers and supervisors.
Work strictly in line with Auditor General and National Core Standards (IDEAL HOSPITAL FRAMEWORK) requirements. Perform duties in accordance with the Job Description .
Closing Date : 25-03-2026