DUTIES AND RESPONSIBILITIES
The clerk serves as the administrative backbone of the department, providing essential clerical, secretarial, and records management support to ensure the smooth and efficient delivery of academic programmes and services within the institution. Specific duties and responsibilities include:
Provide general administrative and clerical support to ensure smooth day-to-day institutional operations
Manage, maintain, and update academic records including student registration, examination records, transcripts, and certificates in accordance with institutional and regulatory requirements
Receive, sort, register, and dispatch incoming and outgoing mail, correspondence, and documents
Maintain proper filing systems — both physical and electronic — to ensure documents are systematically organized and easily retrievable
Assist in the preparation, formatting, and production of official institutional documents, reports, letters, notices, and circulars
Support the scheduling and coordination of meetings, including preparation of agendas, minutes, and follow-up action points
Respond to enquiries from students, staff, and the public at the front office or registry in a courteous and professional manner
Assist in maintaining the confidentiality and security of institutional records and sensitive documents in compliance with data protection requirements
Support the academic registry in processing student admissions, deferrals, transfers, and other academic transactions
Maintain stationery and office supplies inventory and requisition replenishments as required
Assist in coordinating examinations logistics including distribution of examination materials and maintenance of examination records
Perform any other clerical and administrative duties as may be assigned by the authority from time to time
ACADEMIC & PROFESSIONAL QUALIFICATIONS
Applicants must hold a Diploma in Office Administration, Records and Archives Management, Business Management, Information Science, Business Administration (Office or Records Management Option), Diploma in Information Communication Technology, Office Administration & Management or an equivalent from a recognized institution
Proficiency in computer applications including MS Word, MS Excel, email communication etc.
A minimum of two (2) years of relevant work experience in a clerical, administrative, records management, or registry role, preferably in an academic setting will be an added advantage