Job Overview
The Administrative Officer is responsible for ensuring the smooth and efficient operation of office activities.
The role involves coordinating administrative procedures, managing documentation, supporting management operations, and maintaining effective communication within the organisation.
The successful candidate will serve as a central support figure who ensures that daily administrative functions run efficiently, enabling departments and leadership to focus on core organisational objectives.
Key Responsibilities
Office Administration:
Oversee daily office operations to ensure efficiency and organisation.
Maintain office systems, procedures, and records.
Ensure administrative policies are followed across departments.
Documentation and Records Management:
Prepare, organise, and maintain official documents and files.
Manage both digital and physical records.
Ensure confidentiality and security of sensitive information.
Communication and Coordination:
Serve as a communication link between departments, management, and external stakeholders.
Draft official correspondence such as letters, reports, and memos.
Coordinate meetings, schedules, and appointments.
Logistics and Office Support:
Monitor office supplies and ensure timely procurement.
Coordinate office maintenance and equipment management.
Provide logistical support for meetings, trainings, and company events.
Reporting and Data Management:
Compile administrative reports for management review.
Maintain databases and update relevant information regularly.
Track operational activities and maintain accurate records.
Compliance and Policy Support:
Ensure office procedures comply with organisational policies.
Assist management in implementing administrative improvements.
Performance Indicators
The Administrative Officer will be evaluated based on:
Efficiency of administrative processes
Accuracy of records and documentation
Timeliness of reports and administrative tasks
Communication effectiveness within the organisation
Support provided to management and staff
Qualifications and Requirements
Education
Bachelor's degree in Business Administration, Public Administration, Management, or a related field.
Experience
2 - 3 years of administrative or office management experience.
Technical Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with office management software or digital record systems is an advantage.
Additional Requirements:
Strong organisational discipline and reliability.
Ability to work independently and meet deadlines.
Professional attitude with strong customer service orientation.
Key Skills and Competencies:
Candidates should demonstrate the following abilities:
Strong organisational and time-management skills
Excellent written and verbal communication skills
Attention to detail and accuracy
Ability to multitask and prioritise tasks effectively
Strong interpersonal and teamwork abilities
Problem-solving and decision-making skills
High level of professionalism and integrity
Preferred Attributes:
Candidates who possess the following qualities will be highly valued:
Experience managing office procedures or administrative systems
Strong report-writing and documentation skills
Ability to handle confidential information responsibly
Experience supporting senior management
Strong character and moral ethics
Work Environment:
Professional office environment
May require occasional extended hours depending on operational needs.