Job Summary
Responsible for contributing to and continually improving an efficient and cost effective process designed to assist staff in their travel in compliance with the bank's policies and Government regulations.
Coordinates processes to ensure stakeholders 360 satisfaction. An awareness of and strategic response to external influences, such as legislation, costs and environmental pressures is vital.
Assist in arranging domestic and international staff travel bookings, confirmations and hotel reservations.
Assist in visa procurement, transfer protocol arrangement.
Able to handle quick and last-minute changes in travel plans.
Churning out travel-related reports as demanded
Maintains an excellent relation with external stakeholders such as embassies, immigration, airport staff etc
Ensure efficient and prompt services are delivered to both external and internal customers.
Keep an adequate record on expenses on visa applications and tickets.
Accurate processing of invoices and prompt payments to service providers.
Qualifications
BSc Degree in Project Management/Architecture/ Building Construction or related field.
Experience:
3-5 years working experience in travel industry
Working knowledge on visa issuance and ticket booking
Abreast with the travel industry information
Well informed about embassies.
Behavioural Competencies:
Problem Solving
Decision Making
Interacting with People
Inviting Feedback
Planning.
Technical Competencies:
Data Analysis
Planning, Forecasting and Budgeting
Reconciling Financial Records
Service Management Processes
Supplier Relationship Management
Travel Arrangements.