Role Objective
The Administrator will play a crucial role in ensuring the smooth and efficient operation of an office or organization. This will involve managing day to day operations, client relations and correspondence, social media and other support tasks.
Core Duties and Responsibilities
Oversee and coordinate daily office operations that includes maintaining office systems, ensuring a well-organized workspace, and managing office supplies and equipment.
Act as the primary point of timely correspondence for internal and external inquiries such as responding phone calls, welcoming visitors, and handling incoming and outgoing emails and mail with professionalism.
Manage calendars, schedule appointments and meetings, and arrange travel and accommodations for staff and executives.
Preparing meeting agendas and taking detailed minutes.
Create, organize, and maintain both digital and physical files, records, and databases.
Assist with financial tasks such as casual payment lists and daily expenses and Process invoices, prepare accurate quotations, liaise with the finance department.
Take part in event coordination to ensure all logistics handled well and seamless array of activities in venue, transport, sound, catering, entertainment etc
Handling client complaints a professional aiming at resolving with a positive experience.
Act as a liaison between different departments and external stakeholders.
Coordinate and support company and client events, meetings, and other departmental needs that require attention.
Any other duties as assigned.
Job Specifications and Qualifications
Diploma/ Bachelors degree in Business Administration /Communication from a recognized university or a related field is preferred
At least Three (3) years relevant work experience
Prior experience in an administrative or relevant support role is highly valued.
Strong Technical proficiency in Microsoft Office Suite.
Key Competencies
Strong Organizational & Time Management Skills.
Excellent Communication & Interpersonal Skills:
Attention to Detail.
Proactive Problem-Solving Skills.
Flexibility & Adaptability