Job requirements:
A Grade 12/Matric
A 3 year qualification (NQF Level 6) in Accounting/Financial Management or relevant qualification
1 - 2 years' experience in the income section
Knowledge of EVenus System will be an added advantage
Computer literacy in Microsoft Software packages.
Key performance areas:
Maintain accurate and up to date customer details and account records
Identify and recover overdue accounts
Manage unreferenced direct deposits
Have a regular consumer contact by phone, fax, and e-mail
Make adjustments, handle queries and resolve problems within Municipality guidelines and policy
Anticipate developments and identify accounts that will require special attention
Handle disputed accounts and negotiates to bring payment into line with payment terms
Undertake complex reconciliations, and compile documents for legal action
Monitor aged debt, collecting outstanding payments and reporting on the debtor's book at month end
Ensure adherence to relevant legislation and internal revenue related policies
Investigate and resolve invoice/payment with customers and internal revenue subunits.