Key Performance Areas
IT Governance Administrative Duties
Implement IT governance policies and frameworks to ensure they meet the organization's objectives and comply with legal and regulatory requirements.
Support the monitoring and reporting of compliance with IT governance policies, identifying any areas of non-compliance and recommending corrective actions.
Facilitate the IT risk management process, including risk identification, assessment, and mitigation planning.
Coordinate with IT and business units to ensure effective implementation of IT governance practices.
Support the IT governance training programs, educating staff on governance policies, procedures, and best practices.
Participate in the management of IT audits, including preparation, liaison with auditors, and implementation of audit recommendations.
Maintain up-to-date knowledge of industry trends, emerging IT governance frameworks, and regulatory requirements affecting the organization.
Internal and Audit Support
Maintain procedural documentation for IT operations, ensuring clarity, accuracy, and accessibility for IT staff and relevant stakeholders.
Validate alignment of process maps that visually depict IT workflows, including data flows, system interactions, and decision points.
Implement and maintain IT governance frameworks (such as COBIT, ITIL, or ISO/ IEC 27001), ensuring IT processes are aligned with organizational goals and compliance requirements.
Assist in addressing audit findings and implementing recommended changes.
Conduct analysis to ensure that documentation meets the needs of end-users and supports training efforts.
Monitor current processes and documentation for improvement opportunities.
Facilitate process improvement initiatives in collaboration with IT teams.
Identify and document potential risks associated with IT processes.
Create and maintain training materials based on documented procedures and processes.
Reporting
Contribute to the preparation of reports for senior management and external regulators, highlighting the status of IT governance initiatives.
Contribute to the preparation of regular IT Governance reports, compiling data for senior management and technical teams.
Stakeholder Management
Support the facilitation and management of communications with relevant internal stakeholders on IT Governance matters, under the guidance of the Seniors and ICT Management.
Provide assistance to IT operational staff regarding the maintance of the Internal Control system.
Qualifications and Experience
Bachelor's Degree/ Advanced Diploma in Information Systems/ Computer Science/ Risk Management/ Internal Audit or related qualifications.
Certifications in IT governance frameworks (e.g., COBIT/ ITIL/ ISO/IEC 27001) will be an added advantage.
Relevant 3 years of experience in an IT Governance, Risk Management, or IT Compliance environment.
Experience with IT audits and the implementation of IT governance frameworks and standards.