After Sales Engineer at Bee bee jump - After Sales Engineer

Full-time
On-site
Responsibilities


Responsible for product repair, testing and maintenance to ensure functionality.
Able to read and interpret electronic circuit diagrams and analyze faults based on these diagrams.
Proficient in using soldering iron and other repair tools to solder and replace motherboard hardware.
Communicate with customers and technical team to address aftersales technical issues.
Maintain detailed service logs and reports.
Coordinate with the engineering team for system checks and upgrades.
Familiar with the Installation of both on-grid and off-grid solar installation


Requirements / Qualifications


Graduate of Electrical/Electronics Engineering or any course in related field.
Minimum 1 years practical experience as an Aftersales Engineer in a solar company.
Strong analytical and problem-solving skills.
Willing to do on-site/field works.
Excellent time management, Communication and customer relationship management skill.
Familiar with electric circuit faults.