Job Description
To support and maintain the organisation's software applications by providing technical support, troubleshooting issues, and assisting in the resolution of system-related problems. The role is responsible for monitoring application performance, stability, and security, supporting system upgrades and enhancements, and ensuring applications operate efficiently to meet business and operational requirements.
Qualifications
Type of Qualification:
First Degree
Field of Study:
Information Technology/Computer Science/ Mathematics or related
Experience Required
2-4 years
Hands-on experience supporting enterprise-wide applications, preferably within banking, financial services, or a related industry.
Experience in Banking Systems Operations (COB, deployments, health checks, support, troubleshooting).
Knowledge and experience with data, application design, version control and integration services.
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Checking Things
Documenting Facts
Following Procedures
Interpreting Data
Taking Action
Team Working
Upholding Standards
Technical Competencies:
Application Support
Business Analysis Environments and Perspectives
Business Continuity and Disaster Recovery Planning
Continuous Deployment
Database Administration
Project Management
Stakeholder Management
Testing (unit, regression, integration)