S
Applications Technical Support Specialist - BSTD at South African Reserve Bank
South African Reserve Bank
September 02, 2026
Full-time
On-site
Detailed description
The successful candidate will be responsible for the following key performance areas:
Execute periodic system maintenance in accordance with the set procedures to ensure the reliability and availability of systems.
Support the 1FinSurv applications by monitoring the underlying environments, such as databases and application servers, to ensure capacity management, systems availability and optimal performance.
Maintain the 1FinSurv applications by applying corrective measures, for example, patches, upgrades and bug fixes.
Provide second-line support by troubleshooting and investigating incidents reported by 1FinSurv users to ensure business continuity.
Review the application code to ensure control is maintained.
Conduct unit testing for the solution to ensure its quality.
Deploy application upgrades, enhancements and fixes in accordance with the set deployment procedures.
Monitor system and integration components to ensure the continuous flow of transactions.
Apply system and application security patches to prevent and resolve application vulnerabilities.
Participate in business continuity planning (BCP) and information technology service continuity management (ITSCM) exercises.
Adhere to change-control processes in the implementation of system changes.
Qualifications
Job requirements
To be considered for this position, candidates must have:
at least a National Diploma (NQF level 6) in information and communications technology (ICT) or an equivalent qualification in a related field; and
at least two to five years' experience in an ICT applications support environment.
Additional requirements include:
knowledge and skill in:
industry, organisational and business awareness;
quality assurance;
continuous improvement;
continual learning and professional development;
applications support and maintenance;
systems specialisation;
information technology (IT) governance, risk and compliance; and
Linux/Unix;
working knowledge of the JBoss application server, Java development and JavaScript;
knowledge of C# development; and
working knowledge of Apache, F5 load balancer and XML.
The successful candidate will be responsible for the following key performance areas:
Execute periodic system maintenance in accordance with the set procedures to ensure the reliability and availability of systems.
Support the 1FinSurv applications by monitoring the underlying environments, such as databases and application servers, to ensure capacity management, systems availability and optimal performance.
Maintain the 1FinSurv applications by applying corrective measures, for example, patches, upgrades and bug fixes.
Provide second-line support by troubleshooting and investigating incidents reported by 1FinSurv users to ensure business continuity.
Review the application code to ensure control is maintained.
Conduct unit testing for the solution to ensure its quality.
Deploy application upgrades, enhancements and fixes in accordance with the set deployment procedures.
Monitor system and integration components to ensure the continuous flow of transactions.
Apply system and application security patches to prevent and resolve application vulnerabilities.
Participate in business continuity planning (BCP) and information technology service continuity management (ITSCM) exercises.
Adhere to change-control processes in the implementation of system changes.
Qualifications
Job requirements
To be considered for this position, candidates must have:
at least a National Diploma (NQF level 6) in information and communications technology (ICT) or an equivalent qualification in a related field; and
at least two to five years' experience in an ICT applications support environment.
Additional requirements include:
knowledge and skill in:
industry, organisational and business awareness;
quality assurance;
continuous improvement;
continual learning and professional development;
applications support and maintenance;
systems specialisation;
information technology (IT) governance, risk and compliance; and
Linux/Unix;
working knowledge of the JBoss application server, Java development and JavaScript;
knowledge of C# development; and
working knowledge of Apache, F5 load balancer and XML.