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Ariba Lead - Support and Project Delivery at Accenture
Accenture
August 29, 2026
Full-time
On-site
Job Description
We are looking for an experienced Ariba Lead to serve as a subject matter expert in SAP Ariba upstream modules, collaborating across teams to contribute to key decisions and deliver innovative solutions. The role combines functional leadership, client engagement, and AMS delivery, requiring deep expertise in SAP Ariba and the ability to manage both support operations and project delivery in a dynamic, fast-paced environment.
Key Responsibilities
Oversee, lead, and manage the support and project team as the functional lead for Ariba upstream modules
Provide expert guidance on SAP Ariba upstream modules and oversee integration between SAP Ariba and S/4HANA
Facilitate and conduct workshops with business teams to collaboratively determine and document business requirements
Translate business requirements and propose configuration or development solutions to address identified gaps
Manage team capacity, KPIs, and SLA performance, compiling evidence and root cause analysis for breaches
Troubleshoot and recommend solutions for complex functional and configuration issues, incidents, and service tickets
Manage the prioritisation of enhancements and change requests from the business
Coordinate quarterly SAP release testing of new features and identify optimisation initiatives
Conduct impact analysis to ensure tickets are categorised and prioritised appropriately
Act as the primary point of contact for critical incidents, driving root cause analysis and stakeholder reporting
Support test planning and execute system component and integrated end-to-end testing
Document and maintain functional and technical system design specifications
Execute a client-facing role across various stakeholders, providing onsite support as required
Communicate accurate status of project deliverables, mitigating risks and escalating issues as needed
Promote client satisfaction and build strong, trusted client relationships
Skills Required
SAP Ariba upstream modules configuration and functional expertise
SAP Ariba and S/4HANA integration
AMS incident, service request, and change management
Root cause analysis and escalation management
Business requirements gathering and solution design
KPI and SLA management
Test planning and execution including end-to-end integrated testing
Client-facing delivery and stakeholder engagement
Technical and functional specification documentation
Job Qualifications
Proven experience as a functional lead in SAP Ariba upstream modules
Minimum 8 years of experience in SAP Ariba or relevant related skills
Bachelor's degree in a relevant field of study
Experience with SAP Ariba and S/4HANA integration advantageous
SAP Ariba certification advantageous
Why Join Us?
We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues. You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools. Flexible work arrangements and a range of benefits including competitive rewards. You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends. You will also have opportunities to make a difference to the communities in which we work and live.
Qualification
6 - 9 years of SAP Ariba experience
We are looking for an experienced Ariba Lead to serve as a subject matter expert in SAP Ariba upstream modules, collaborating across teams to contribute to key decisions and deliver innovative solutions. The role combines functional leadership, client engagement, and AMS delivery, requiring deep expertise in SAP Ariba and the ability to manage both support operations and project delivery in a dynamic, fast-paced environment.
Key Responsibilities
Oversee, lead, and manage the support and project team as the functional lead for Ariba upstream modules
Provide expert guidance on SAP Ariba upstream modules and oversee integration between SAP Ariba and S/4HANA
Facilitate and conduct workshops with business teams to collaboratively determine and document business requirements
Translate business requirements and propose configuration or development solutions to address identified gaps
Manage team capacity, KPIs, and SLA performance, compiling evidence and root cause analysis for breaches
Troubleshoot and recommend solutions for complex functional and configuration issues, incidents, and service tickets
Manage the prioritisation of enhancements and change requests from the business
Coordinate quarterly SAP release testing of new features and identify optimisation initiatives
Conduct impact analysis to ensure tickets are categorised and prioritised appropriately
Act as the primary point of contact for critical incidents, driving root cause analysis and stakeholder reporting
Support test planning and execute system component and integrated end-to-end testing
Document and maintain functional and technical system design specifications
Execute a client-facing role across various stakeholders, providing onsite support as required
Communicate accurate status of project deliverables, mitigating risks and escalating issues as needed
Promote client satisfaction and build strong, trusted client relationships
Skills Required
SAP Ariba upstream modules configuration and functional expertise
SAP Ariba and S/4HANA integration
AMS incident, service request, and change management
Root cause analysis and escalation management
Business requirements gathering and solution design
KPI and SLA management
Test planning and execution including end-to-end integrated testing
Client-facing delivery and stakeholder engagement
Technical and functional specification documentation
Job Qualifications
Proven experience as a functional lead in SAP Ariba upstream modules
Minimum 8 years of experience in SAP Ariba or relevant related skills
Bachelor's degree in a relevant field of study
Experience with SAP Ariba and S/4HANA integration advantageous
SAP Ariba certification advantageous
Why Join Us?
We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues. You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools. Flexible work arrangements and a range of benefits including competitive rewards. You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends. You will also have opportunities to make a difference to the communities in which we work and live.
Qualification
6 - 9 years of SAP Ariba experience