Overview
A Driver assistant works with drivers to deliver products or equipment to customers and clients. Driver assistants are responsible for helping with all tasks with the exception of driving, such as loading and unloading the truck, interacting with customers, and filling out paperwork to record deliveries
Qualifications
Matric
Code 10/Code 14 Drivers Licence
Code 8 Drivers Licence
Forklift license
Experience
3 years' experience
Duties
Assisting Drivers with Deliveries
A driver assistant's main responsibilities include assisting the driver with loading and unloading the truck, delivering equipment or products to customers and clients, helping drivers navigate to each destination on schedule, and recording delivery logs. Chlorine cylinders/drums will be handled and this needs to be done safely
Reporting Problems
If there are any issues with a delivery or problems with a deadline, it's a Driver assistant's responsibility to report it to a supervisor or senior staff member and help resolve the problem if possible.
They work with the driver to fill logs and reports of each delivery for an accurate record of what has been completed
Interacting with Customers
Driver assistants communicate with customers and clients to ensure they're happy with the service they received.
They also ask for feedback to resolve a customer's complaints or issues if necessary. This part of the role also includes collecting payments.
Assisting with Navigation and Routes
As part of this job, Driver assistants work with the main office or warehouse logistics staff to update the driver of any route changes, assist with navigating to locations, and keep track of schedules.
Unload Trucks
Driver assistants assist in unloading the truck at the end of each shift and help keep it clean and tidy at all times in preparation for other colleagues' use.
This includes handling the bin-raising device on the rear of the truck to load and unload equipment or packages.
Warehouse Activities
On days when not driving or delivering products warehousing activities will be required. This would involve the safe use of a forklift to move products in and out of the warehouse and ensuring a clean and compliant warehouse. Some activities are:
When not driving the driver would be required to assist with warehousing activities
Packing of products (the packing entails lifting of bags and drums/cylinders and stacking them
Understanding and the use of scanners
Moving of products using the WMS (AX system)
Recording of product movement using WMS
Stocktaking including daily cycle counts (using a step ladder to count product on higher shelves)
Safe use of forklifts
Ensuring the highest integrity of stock as per ISO standards
Work safely in a Chemical environment by following and ensuring that the Site rules are complied with and adherence to the Omnia Core Beliefs, policies and procedures
Stock in a safe, secure environment according to legislation and policies
Quality housekeeping
Deadline:24th June,2026