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Assistant Director: Labour Centre Operations (UIF) at The Department of Employment and Labour
The Department of Employment and Labour
September 07, 2026
Full-time
On-site
REQUIREMENTS:
An undergraduate qualification in Operations Management or Research/ Public Management or Administration/ Business Administration or Management/ Administrative Management/ Management/ Financial Accounting/ Finance at NQF Level 6 or 7 as recognized by SAQA.
Four (4) years' experience of which two (2) years must be functional experience in Operations environment and two (2) years must be at a supervisory level. Valid driver's licence will be an added advantage.
Knowledge: Treasury Regulations, Public Service Act (PSA), Public Service Regulation (PSR), Basic Condition of Employment Act, Public Financial Management Act, Protection of Personal Information Act.
Skills: Driving skills, Computer, Report writing, People Management, Time Management, Communication (both verbal & written), Management, Customer Relations, Supervisory skills, Presentation skills, Numeracy skills, Analytic skills.
DUTIES:
Facilitate the provision of UI claims and processing at a Labour Centre. Coordinate the quality assurance of UI applications, registrations and declarations, and follow-up with clients.
Facilitate the provision of UI services to walk-in and online customers. Coordinate the administration of governance, compliance and risk matters for UI at the Labour Centre. Manage resources in the Division.
An undergraduate qualification in Operations Management or Research/ Public Management or Administration/ Business Administration or Management/ Administrative Management/ Management/ Financial Accounting/ Finance at NQF Level 6 or 7 as recognized by SAQA.
Four (4) years' experience of which two (2) years must be functional experience in Operations environment and two (2) years must be at a supervisory level. Valid driver's licence will be an added advantage.
Knowledge: Treasury Regulations, Public Service Act (PSA), Public Service Regulation (PSR), Basic Condition of Employment Act, Public Financial Management Act, Protection of Personal Information Act.
Skills: Driving skills, Computer, Report writing, People Management, Time Management, Communication (both verbal & written), Management, Customer Relations, Supervisory skills, Presentation skills, Numeracy skills, Analytic skills.
DUTIES:
Facilitate the provision of UI claims and processing at a Labour Centre. Coordinate the quality assurance of UI applications, registrations and declarations, and follow-up with clients.
Facilitate the provision of UI services to walk-in and online customers. Coordinate the administration of governance, compliance and risk matters for UI at the Labour Centre. Manage resources in the Division.