Assistant Manager – Product Development at NCBA Group

Job Purpose Statement


Responsible for supporting the development, enhancement, approval and performance monitoring of insurance products to ensure the portfolio remains customer-led, commercially viable, compliant and aligned to business strategy.


Duties and Responsibilities

Product Development (60%)


Coordinate end-to-end product development and enhancement.
Conduct market, customer and competitor analysis.
Develop product concepts, business cases and implementation plans.
Coordinate pricing, policy wording, documentation and launch readiness.
Support testing, post-launch reviews, performance reporting and product governance.
Maintain product registers, approvals and regulatory documentation.


Audit & Compliance (15%)


Coordinate regulatory filings and internal approvals.
Ensure compliance with IRA requirements, policies and governance standards.
Maintain audit-ready records and monitor regulatory changes.


Customer Focus (15%)


Promote customer-centric product design and Treating Customers Fairly principles.
Gather customer and distributor feedback.
Collaborate across functions to improve products and service delivery.


Learning & Growth (10%)


Complete required learning hours and development programmes.


Qualifications


Bachelor's degree in Business, Insurance, Actuarial Science, Statistics, Finance, Marketing or related field. Actuarial qualification in progress required. Insurance qualification (AIIK/ACII or equivalent) is an added advantage.


Experience


Minimum 5 years' experience in product development, underwriting, product management, business development or related insurance roles.


Competencies


Customer Focus; Product & Commercial Acumen; Analytical Thinking; Planning & Execution; Stakeholder Management; Governance & Compliance; Communication; Innovation & Continuous Improvement.