Key Responsibilities
Attending to visitors/clients;
Handling telephone calls and enquiries;
Handling customer inquiries and complaints;
Ensuring security of office records, equipment and documents;
Ensuring confidentiality of office information;
Record keeping for correspondences and file movement;
Managing office protocol and etiquette;
Managing petty cash for the respective office;
Maintaining an up to date file movement register;
Coordinating the general administration of the respective department/office;
Coordinating schedule of meetings and appointments for the respective departments/office;
Coordinating travel arrangements for the respective departments/office;
Coordinating appointments and travel itineraries for the Chief Asst. Dir. ;
preparing responses to simple routine correspondence for the Chief Manger; and
Monitoring procedures for record keeping for correspondences.
Ensuring security, integrity and confidentiality of data; and
Undertaking any other office administrative services duties that may be assigned.
Qualifications & Skills
Bachelor's Degree Secretarial Studies
Supervisory Course (at least 2 weeks)