Key Responsibilities
Assist in maintaining accurate inventory records through cycle counts and periodic stock takes, and report stock variances, shortages, or overstock risks.
Supervise the daily activities of warehouse assistants and loaders, allocating tasks and ensuring compliance with operational procedures and safety standards.
Support the receipt and dispatch of goods by verifying quantities and documentation against delivery notes, invoices, and picking lists.
Operate a forklift for loading, offloading, and internal movement of goods while ensuring safe handling of fragile products.
Organize warehouse storage to maximize space utilization, facilitate efficient stock retrieval, and maintain clean, accessible work areas.
Enforce housekeeping standards, safety procedures, and the proper use of personal protective equipment (PPE), reporting hazards or incidents promptly.
Update the warehouse management system (SAP or equivalent) with stock movements and assist in preparing routine inventory and dispatch reports.
Inspect incoming and outgoing goods for damage or defects, document discrepancies, and escalate quality concerns.
Coordinate with drivers, suppliers, and the sales team to ensure timely and accurate order fulfilment.
Deputize for the Warehouse Supervisor during periods of absence and support the smooth running of warehouse operations.
Qualifications, Experience & Competencies
Diploma in Purchasing & Supply Chain Management, Logistics, Business Administration, or a related field. A bachelor's degree will be an added advantage.
Minimum of 2 years' experience in a busy warehouse environment, preferably within the retail, FMCG, or building materials sectors.
Valid forklift operating experience and the ability to safely handle warehouse equipment.
Working knowledge of SAP or another warehouse management system.
General computer literacy and proficiency in Microsoft Office applications.
Strong planning, organizational, and inventory management skills.
Good communication and interpersonal skills, with the ability to supervise and motivate a warehouse team.
High level of attention to detail and accuracy in record-keeping.
Physically fit, safety-conscious, self-motivated, and disciplined.
Ability to work effectively in a fast-paced warehouse environment while meeting operational deadlines.