Are you someone who can:
Manage resources effectively to support branch performance and business growth
Deliver excellent customer experiences that align with organisational values
Prevent wastage by identifying process improvements to contain and reduce costs
Execute management responsibilities to create a supportive, highÃÂâÃÂÃÂÃÂÃÂperformance environment
Provide subject matter expertise and thought leadership within your area of specialisation
Ensure compliance with legislative, audit, policy, and governance requirements
Identify opportunities to grow the customer base by attracting creditworthy and profitable customers
Build strong working relationships across teams and functional lines to enhance collaboration and innovation
Improve service delivery processes to meet or exceed customer expectations
Contribute to the development of budgets linked to operational plans, monitor progress, and report variances
Qualification & Experience Requirement
Minimum Qualification: NQF Level 5 Certificate
Preferred Qualification: Undergraduate Diploma NQF Level 6 in Business Administration, Banking, or Financial Services
4 to 5 years of experience in client relationship management, sales and service management and proven leadership experience
You will be an ideal candidate if you possess the following:
Experience engaging customers, managing portfolios, or supporting sales and service delivery
A proactive and solutionsÃÂâÃÂÃÂÃÂÃÂdriven mindset
Ability to identify growth opportunities and contribute to portfolio expansion
Strong organisational and coordination skills
Sound understanding of governance, compliance, and administrative processes
Ability to collaborate across teams and support innovation
End Date: July 8, 2026