Job Description
Purpose
Perform advanced fault diagnostics in a systematic and efficient manner, oversee the repair process, conduct final quality checks, and assist with customer handovers when required.
Provide technical support to workshop colleagues by guiding structured fault-finding processes.
Accurately document all diagnostic findings and repair outcomes.
Share technical updates, innovations, and key diagnostic information with the workshop team.
Key Responsibilities
Inspection & Diagnosis
Conduct detailed visual inspections and perform on-board diagnostics during the pre-diagnosis phase.
Identify faults and recommend appropriate repair solutions.
Work Preparation
Receive and review workshop orders, ensuring all details are accurate and clearly understood.
Locate and move vehicles safely to the designated workshop bay.
Follow prescribed checklists to ensure all pre-diagnostic steps are completed and properly documented.
Repair & Maintenance
Prepare tools, equipment, and required parts at the workshop bay prior to commencing work.
Perform visual inspections, calibrations, adjustments, and technical repairs as required.
Detect deviations, irregularities, or abnormal wear and provide feedback or recommend additional work where necessary.
Additional Responsibilities
Maintain high standards of workmanship, accuracy, and quality control at all times.
Support workshop staff in sourcing and interpreting technical information.
Operate diagnostic equipment and systems for parameterization, testing, and software updates.
Complete all required documentation, including software updates, warranty processes, and statutory compliance records.
Parts Administration
Request and manage parts in accordance with internal procedures.
Ensure all warranty parts are correctly tagged and submitted to the warranty department for storage and processing.
Minimum Requirements
Diesel Auto Electrician Trade Qualification
Minimum 5 years' experience in a similar role
Valid Code 10 - 14 driver's licence with PDP
Proficient in reading and writing English
Strong technical and diagnostic expertise
Physically fit and able to work in a workshop environment
Personal Attributes
Confident, proactive, and solutions-driven approach
High level of attention to detail and accuracy
Strong communication and teamwork skills
Professional, reliable, and quality-focused mindset