Key Responsibilities:
Strategy & Planning
Develop and execute the automation roadmap aligned with business objectives
Identify automation opportunities across departments (RPA, workflows, system integrations)
Prioritize automation initiatives based on ROI, risk, and impact
Solution Design & Delivery
Lead end-to-end automation lifecycle (discovery ? design ? development ? testing ? deployment)
Oversee development of automation solutions using tools such as RPA platforms and APIs
Ensure solutions are scalable, secure, and compliant with IT standards
Team Leadership
Manage and mentor automation team including developers and interns
Allocate tasks, monitor performance, and ensure timely delivery of projects
Build team capability through training and continuous learning
Stakeholder Management
Collaborate with business units to understand process requirements
Provide regular updates on automation performance and project progress
Performance & Optimization
Monitor automation performance (uptime, error rates, ROI)
Continuously improve existing automations for efficiency and reliability
Establish automation governance and best practices
Risk & Compliance
Ensure automation solutions comply with data security and regulatory requirements
Identify and mitigate risks associated with automation deployments
Maintain proper documentation and audit trails
Qualifications:
Bachelor's degree in IT, Computer Science, Engineering, or related field
At least 3 years' experience in IT automation, RPA, or systems engineering
At least 1 year in a supervisory or team lead role
Experience with tools such as UiPath, Automation Anywhere, Power Automate, or similar