B2B External Sales Representative at RecruitMyMom

Job Description


We're seeking a full-time, external B2B Sales Representative for a 3-month fixed-term contract to join a client in the renewable energy industry. This role is critical for bridging the gap between client acquisition and long-term client satisfaction.
The successful candidate will act as a strategic partner to clients, ensuring they derive maximum value from the organisation's offerings while driving retention and growth through proactive relationship management. This role is ideal for a professional who balances high-level communication with a solution-oriented approach.


Key Responsibilities:


Strategic Onboarding: Guide new clients through the initial integration process, ensuring a seamless transition and a successful start to their journey.
Relationship Management: Build and nurture enduring partnerships with clients to gain a deep understanding of their specific goals and operational challenges.
Primary Liaison: Act as the central point of contact, ensuring communication remains clear, professional, and effective.
Customer Support & Resolution: Address and resolve client inquiries or concerns promptly, collaborating with internal departments to deliver outcomes that exceed expectations.
Proactive Engagement: Conduct regular check-ins to monitor client progress and identify areas where they can further leverage the organisation's products or services.
Retention & Growth: Drive measurable results to secure client loyalty while identifying opportunities for cross-selling and upselling that align with client needs.


Requirements


Proven experience as a Sales Representative, Customer Success, Business Development, or a high-level client-facing role.
Renewable energy industry would be advantageous.
Proficiency in MS Office & CRM systems.
Exceptional communication and interpersonal abilities.
Demonstrated ability to manage the full client lifecycle from onboarding to retention.
A solution-focused mindset with strong problem-solving capabilities.
Ability to collaborate effectively with internal teams to resolve complex client issues.