The B2B Key Account Manager is responsible for managing and growing a portfolio of business clients by delivering solution based sales within a technology driven environment. The role focuses on building long term relationships, identifying growth opportunities, and driving sustainable revenue through effective account management.
Key Responsibilities
Manage and develop relationships with corporate, SME, and enterprise customers
Drive revenue through solution based sales rather than standard product selling
Identify opportunities for upselling and cross selling within existing accounts
Engage with procurement, IT teams, and key decision makers within client organisations
Prepare quotations, pricing structures, and commercial proposals
Build and maintain a strong sales pipeline and forecast revenue accurately
Coordinate with internal technical and support teams to meet customer requirements
Ensure high levels of customer satisfaction, retention, and account growth
Requirements
3 to 5 years experience in B2B sales or key account management
Proven experience selling solutions into business or enterprise environments
Strong commercial acumen including pricing, margins, and deal structuring
Basic understanding of ICT, networking, or technology solutions
Strong relationship building, communication, and negotiation skills
Highly organised with strong pipeline management and sales discipline