B2B Reporting and Analytics Manager at Airtel

Key Responsibilities:

Business Reporting and Analysis


Monthly consolidation of revenue and KPIs for both Flash & forecast and month end reporting cycles complete with commentary on reasons for period on period variance and as compared to F&F consolidated reports
Update monthly function review decks
Lead deep-dive analytics to uncover root causes of performance issues or to quantify impact affecting accurate revenue reporting
Delivers ad hoc reports on KPIs and products within stipulated timelines


Product Performance Analysis


Conduct in-depth analysis of product performance monthly i.e. revenue, usage and subscriber analysis for monthly business review discussions.
Go beyond data delivery by providing insightful commentary, identifying key trends, and highlighting areas of opportunity or risk for the business.
Use data to collaborate with Head of Sales and Head of Mobility to evaluate the effectiveness of existing products and identify opportunities for product innovation and grow revenue
Continuously track and analyze daily trends on prepaid products and flag out any anomalies


Customer Value Management:


Monthly inactivity analysis to provide insights for targeted CLM initiatives
Provide detailed churn analysis for both fixed data and mobility solutions across OPCOs
Provide analysis at segment and account level on revenue, usage and subscriber KPIs
Maintain a tracker for identified cross selling initiatives between Fixed Data and mobility


Automation and continuous improvement


Business owner and primary SPOC for all automations involving cross functional teams
Proactively collaborate with stakeholders to understand existing business challenges and translate them into technical reporting requirements.
Engages product teams to ensure product reporting is automated at point of product configuration
Responsible for clean up of existing products to ensure standardized logic for reporting across markets
Implement and monitor data quality checks to ensure accuracy and reliability of all published reports


Team Leadership & Development:


Train and upskill OPCO revenue analysts
Foster a culture of continuous improvement, technical excellence, and business acumen within the function across markets


Qualifications


Bachelor's degree in Data Analytics, Business, Information Systems, Computer Science, or a related field.
5+ years of experience in a business intelligence, reporting, or data analytics role
Proven experience in a B2B environment, supporting commercial functions
Expertise in data visualization and BI tools (e.g., Tableau, Power BI, Looker) and advanced proficiency in SQL.
Ability to deal with ambiguity, tight timelines, multiple priorities in a fast moving constantly changing environment
Inter personnel skill
Business and commercial acumen
Ability to align strategies and systems to business needs