Bank Better Champion Learnership Pipeline (Eastern Cape/ Kwa Zulu Natal) at Capitec Bank

Purpose Statement:


To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.


Experience Minimum:


No experience required but individual needs to hold a Grade 12 National Certificate


Ideal:


Some client service experience within a retail/ financial/ banking environment


Qualifications (Minimum)


Grade 12 National Certificate / Vocational


KnowledgeMinimum:


Basic calculations
How to engage with people
Clarity and understanding of own aspirations, being ambitious and keen to learn.


Ideal:


Knowledge of bank branch environments
Knowledge of Capitec Bank products and business processes (internal)


Skills:


Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Interpersonal & Relationship management Skills