Bank Better Champion Learnership Pipeline (Limpopo/Mpumalanga) at Capitec Bank

Purpose Statement


To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.


Experience

Minimum:


No experience required but individual needs to hold a Grade 12 National Certificate


Ideal:


Some client service experience within a retail/ financial/ banking environment


Qualifications (Minimum)


Grade 12 National Certificate / Vocational


Knowledge


Minimum:Basic calculations How to engage with peopleClarity and understanding of own aspirations, being ambitious and keen to learn.


Ideal:


Knowledge of bank branch environmentsKnowledge of Capitec Bank products and business processes (internal)


Skills


Communications SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)Interpersonal & Relationship management Skills