The Bar Supervisor is responsible for overseeing the daily operations of the bar, ensuring excellent guest service, efficient team performance, and compliance with hotel standards, health & safety, and brand guidelines.
Operations & Service
Supervise daily bar operations to ensure smooth and efficient service.
Maintain high standards of beverage quality, presentation, and service.
Ensure guest satisfaction by proactively engaging with guests and resolving service issues.
Monitor bar opening and closing procedures.
Team Leadership
Supervise, train, coach, and motivate bartenders and bar attendants.
Prepare duty rosters and manage attendance, breaks, and productivity.
Conduct daily briefings and ensure brand service standards are followed.
Support performance management and disciplinary procedures when required.
Stock & Cost Control
Monitor beverage stock levels, place requisitions, and control par levels.
Conduct regular stock takes and investigate variances.
Minimize wastage and ensure proper handling of bar equipment and supplies.
Ensure accurate billing, cash handling, and compliance with POS procedures.
Compliance & Standards
Ensure compliance with health, safety, hygiene (HACCP), and liquor licensing regulations.
Enforce responsible alcohol service policies.
Ensure the bar is clean, organized, and visually appealing at all times.
Implement and maintain brand standards (e.g. Accor brand guidelines).
Administration & Reporting
Prepare daily operational reports and submit feedback to management.
Assist in menu engineering, promotions, and special events.
Support budgeting and cost-control initiatives.
Qualifications
Diploma or Certificate in Food & Beverage, Hospitality, or related field.
Minimum 2 - 3 years' experience as a Bartender, with at least 1 year in a supervisory role.
Strong knowledge of beverages, cocktails, wines, and spirits.
Experience working in a hotel or branded hospitality environment is an advantage.