Job Identification: 211223
Responsibilities
Here's what you'll do during a typical day:
Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction
Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service
Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers
Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items
Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment
Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.
Qualifications
What It Takes to Make the Stay:
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.