Reports To: Finance Manager
About the Role
Our client is seeking an experienced, detail-oriented Billing Manager to lead billing operations and strengthen revenue cycle performance.
The successful candidate will oversee billing accuracy, claims processing, collections follow-up, and billing controls to support timely revenue capture and sound financial management.
This role is suited to a finance professional with strong healthcare billing experience, leadership ability, and a practical approach to process improvement and accountability.
Key Responsibilities
Oversee daily billing operations across the hospital.
Ensure timely and accurate billing for patients, HMOs, corporates, and other payers.
Review billing records, investigate discrepancies, and resolve billing issues promptly.
Work closely with Finance, Front Desk, Clinical, Laboratory, Pharmacy, Radiology, and Operations teams to align billing with services rendered.
Monitor receivables and support follow-up on outstanding payments to improve cash flow.
Develop and maintain billing policies, procedures, and internal controls.
Prepare billing reports, collections analysis, ageing reports, and performance dashboards for management.
Support tariff control, charge capture, and billing compliance across the hospital.
Lead and develop the billing team to improve accuracy, speed, and accountability.
Support month-end and year-end close activities relating to billing and receivables.
Identify and implement process improvements and opportunities for billing automation.
Qualifications
Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
Minimum of 5 years' experience in billing, revenue cycle management, or financial operations.
At least 2 years' supervisory or team leadership experience.
Good understanding of hospital billing, accounts receivable, and revenue control processes.
Experience using ERP, HIS, or accounting software.
Strong Excel skills.
Strong analytical, organisational, and problem-solving skills.
Good communication and stakeholder management skills.
Preferred Qualifications:
ICAN, ACCA, CPA, CMA, or equivalent professional certification.
Previous experience in a hospital, HMO, diagnostic centre, or healthcare environment.
Experience improving billing controls and automation.