Description
The Simba Group, a partner of VAS Global Services, is seeking two Biometric Officers to support Visa Application Centre operations in Kenya. The Biometric Officer is responsible for the accurate and compliant collection of biometric data from visa applicants, including fingerprints and photographs, in strict adherence to international security protocols.
Key Duties & Responsibilities
Accurate Biometric Data Collection- Capture biometric data (fingerprints, photos, etc.) with zero errors to ensure compliance with security regulations
Turnaround Time and Process Efficiency - Maintain an optimal turnaround time for biometric collection while upholding accuracy standards
Customer Assistance and Compliance - Guide applicants through the biometric process while ensuring adherence to international security protocols
Equipment Handling and Maintenance - Operate and maintain biometric equipment, ensuring functionality and accuracy at all times
Data Security and Confidentiality - Safeguard sensitive personal data and adhere to strict security measures
Requirements
Education:
Minimum: High School Diploma / Pursuing Graduation (Minimum 12 years of Formal Education)
Additional: Graduate or global equivalent
Experience:
Prior experience in handling biometric systems is preferred
Strong focus on 100% accuracy in biometric data collection
Ability to operate biometric equipment while assisting applicants efficiently
Ability to work in a fast-paced environment while ensuring precision
Ability to work in a fast-paced environment while ensuring precision
Behavioural Competencies:
Entrepreneurship
Quality & Service Orientation
Teamwork & Collaboration
Diversity Sensitivity
Personal and Professional Development
Delivering Results
Communication
Customer Service Orientation
Functional Competencies:
Customer Service