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Branch Administrator | Kingsbury Hospital at Ampath
Ampath
October 17, 2026
Full-time
On-site
What You Will Do
Perform Accurate Administrative Processes
Support the smooth running of branch operations by completing routine administrative tasks with precision and efficiency.
Key responsibilities include:
Capturing patient and test information accurately on Meditech.
Updating and amending requisitions, including adding tests and correcting information.
Conducting audit checks and correcting data discrepancies on Meditech.
Printing and actioning error logs and outstanding reports.
Identifying and reporting problematic requisitions for resolution.
Maintaining documentation, records, and correspondence in line with operational requirements.
Deliver Exceptional Patient and Customer Service
Create a positive experience for patients and stakeholders through professional and courteous interactions.
Key responsibilities include:
Welcoming and assisting patients visiting the Care Centre.
Supporting patients with the completion of Specimen Request Forms (SRFs).
Performing upfront logging and benefits checking.
Responding to incoming calls and routine enquiries professionally.
Assisting with account and billing-related queries.
Processing card and cash payments accurately.
Generating pro forma invoices when required.
Support Laboratory Operations
Contribute to the efficient flow of specimens and operational processes through key administrative and preparatory activities.
Key responsibilities include:
Receiving specimens and verifying them against test requests.
Labelling, batching, and preparing specimens according to established protocols.
Ensuring specimens are correctly prepared for onward processing.
Assisting with the delivery of reports to doctors, wards, and other stakeholders as required.
Supporting workflow efficiencies to ensure uninterrupted service delivery.
What you'll bring
Qualifications
Required :
Grade 12
Experience
Required :
0 to 5 years of administrative experience.
Experience within a pathology, healthcare, or medical environment will be advantageous.
Strong organisational skills and a high level of attention to detail are essential.
Knowledge, Skills and Attributes
Required :
Ability to perform routine administrative tasks accurately and consistently.
Strong attention to detail and commitment to quality standards.
Ability to follow procedures, policies, and operational guidelines.
Proficiency in using IT systems and standard office applications.
Ability to identify, resolve, or escalate routine administrative issues appropriately.
High level of discretion and professionalism when handling confidential information.
Perform Accurate Administrative Processes
Support the smooth running of branch operations by completing routine administrative tasks with precision and efficiency.
Key responsibilities include:
Capturing patient and test information accurately on Meditech.
Updating and amending requisitions, including adding tests and correcting information.
Conducting audit checks and correcting data discrepancies on Meditech.
Printing and actioning error logs and outstanding reports.
Identifying and reporting problematic requisitions for resolution.
Maintaining documentation, records, and correspondence in line with operational requirements.
Deliver Exceptional Patient and Customer Service
Create a positive experience for patients and stakeholders through professional and courteous interactions.
Key responsibilities include:
Welcoming and assisting patients visiting the Care Centre.
Supporting patients with the completion of Specimen Request Forms (SRFs).
Performing upfront logging and benefits checking.
Responding to incoming calls and routine enquiries professionally.
Assisting with account and billing-related queries.
Processing card and cash payments accurately.
Generating pro forma invoices when required.
Support Laboratory Operations
Contribute to the efficient flow of specimens and operational processes through key administrative and preparatory activities.
Key responsibilities include:
Receiving specimens and verifying them against test requests.
Labelling, batching, and preparing specimens according to established protocols.
Ensuring specimens are correctly prepared for onward processing.
Assisting with the delivery of reports to doctors, wards, and other stakeholders as required.
Supporting workflow efficiencies to ensure uninterrupted service delivery.
What you'll bring
Qualifications
Required :
Grade 12
Experience
Required :
0 to 5 years of administrative experience.
Experience within a pathology, healthcare, or medical environment will be advantageous.
Strong organisational skills and a high level of attention to detail are essential.
Knowledge, Skills and Attributes
Required :
Ability to perform routine administrative tasks accurately and consistently.
Strong attention to detail and commitment to quality standards.
Ability to follow procedures, policies, and operational guidelines.
Proficiency in using IT systems and standard office applications.
Ability to identify, resolve, or escalate routine administrative issues appropriately.
High level of discretion and professionalism when handling confidential information.