Job Description
To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences
Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of customers
Measure and ensure compliance to Branch Audit and process and processes requirements to mitigate risk
Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
Prevent wastage and identify process improvements to contain and reduce costs
ÃÂâÃÂÃÂÃÂÃÂQualifications and Experience
Relevant completed NQF5 qualification, preferred Banking.
4 - 5 years - Operations.
End Date: January 20, 2026