Branch Manager- Dagoretti at Nrs Sacco

Job Duties:


Oversee the daily operations of the branch to ensure efficient service delivery.
Ensure adherence to SACCO policies, procedures, and regulatory requirements.
Monitor and achieve sales targets, member growth, and profitability of the branch.
Maintain strong relationships with customers to ensure their satisfaction and loyalty.
Handle and resolve customer complaints and inquiries effectively.
Prepare and present branch performance reports to senior management.


Job Qualifications:


Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
At least 2 years of experience in banking, microfinance, SACCO's, or a similar financial institution, with 1-2 years in a Branch managerial role.
Strong leadership and people management skills.
In-depth knowledge of Sacco operations, financial products, and services.
Good communication and interpersonal skills.
Ability to work under pressure and meet set targets.
High level of integrity and attention to detail.