Our client is seeking a results-driven Branch Manager to take full ownership of all branch activities in the engineering industry or automotive industry. This role is responsible for leading daily operations, driving sales, managing staff, and overseeing customer service, stock, and credit management, ensuring alignment with company goals.
MINIMUM SKILLS & REQUIREMENTS:
Grade 12 / NQF level 4 or the equivalent
Drivers Licence
5+ years business development and management skills
Sales and/or general management qualification advantageous
Must have managed a diverse team before
Sound people skills to drive performance and accountability.
Engineering or automotive industry experience will be great!
BEHAVIOURAL DIMENSIONS REQUIRED:
Natural leader with strong motivational skills
Must have exceptional communication skills (verbal and written)
Strong interpersonal & organisational skills
Driven, ambitious & passion to succeed
Highly analytical
Ability to work under pressure
Consistent & Persistent.
BRIEF DESCRIPTION OF KEY PERFORMANCE AREAS:
Manage, lead, motivate, develop and empower branch employees - thereby retaining a stable team who is able to deliver business goals
Drive sales targets and manage operational efficiencies in order to maintain a healthy, profitable business.
Ensure excellent customer service by playing an active role in customer contact situations thereby ensuring and maintaining healthy customer relationships.
Manage as well as control financial targets within company accepted norms and balance this against business risk.
Maintain and improve customer service, sales performance, stock efficiencies and manage business risk related to credit
Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
People Management training, mentoring, coaching and management of staff within the store.
Ensure sound financial and administrative control over branch, including ISO compliance
Ensure adherence and application of company policies and procedures.
Accountable for the maintenance of branch image and branch assets
Drive branch sales performance to meet or exceed monthly, quarterly and annual targets.
Develop and implement local sales strategies aligned with national and regional goals.
Identify growth opportunities and work closely with Product Application Engineers to deliver tailored solutions.
Oversee all aspects of branch operations, including stock control, order fulfilment and customer service.
Manage inventory levels to meet customer demand while minimising excess and obstele stock.
Work with supply chain and procurement teams to ensure product availability and resolve supply issues.