Job Summary
The Branch Manager will be responsible for driving business growth, ensuring operational excellence, managing risk and compliance, and delivering exceptional customer service within the branch. The successful candidate must have strong leadership ability, sound knowledge of microfinance operations, and a proven track record in business development and credit management.
Key Responsibilities
Drive deposit mobilization and loan portfolio growth in line with approved targets
Develop and implement branch business strategies and marketing initiatives
Supervise branch staff and ensure high performance standards
Oversee credit appraisal, loan disbursement, monitoring, and recovery processes
Ensure compliance with regulatory requirements and internal control policies
Manage branch profitability and cost efficiency
Maintain strong customer relationships and community engagement
Prepare and submit periodic performance and regulatory reports
Requirements
Minimum of Bachelor's Degree in Banking & Finance, Economics, Business Administration, or related discipline
Minimum of 5 - 8 years' experience in banking, with at least 3 years in a managerial role (preferably in a Microfinance Bank)
Strong knowledge of microfinance operations, credit analysis, and risk management
Proven ability to meet deposit mobilization and loan targets
Excellent leadership, communication, and interpersonal skills
Strong understanding of CBN guidelines and regulatory compliance for MFBs
Professional certifications (e.g., MCIB, ACA, ACCA) will be an added advantage
Key Competencies
Business Development & Marketing
Credit & Risk Management
Leadership & Team Management
Regulatory Compliance
Financial Analysis
Customer Relationship Management
Remuneration
Attractive and competitive, with performance-based incentives.
Only shortlisted candidates will be contacted.