About the role
Within the Benefit Management System (BMS) area, the Business Analyst (Intermediate) will interface between multiple business areas and multiple teams that require deep integration of solutions. The role will support the project throughout the project lifecycle and will manage the release as well as post release monitoring. The Business Analyst in the BMS area must be technical with the ability to understand basic development principles including data and change management. The role might include coaching and mentoring of Junior BAs.
Areas of responsibility may include but are not limited to:
The successful candidate will be required to perform but not limited to the following key outputs in respect of the BMS portfolio:
The Business Analyst must have an expert understanding of:
the system development life cycle and can explain the importance of the BA role in each stage
the distinction between business, functional and non-functional requirements
the differences between business requirements and business rules
the role of BA in supporting delivery of requirements from a technical and business perspective
the types of project approaches such as Waterfall and Agile
the principles of system and user acceptance testing and the link to requirements documentation
principles of project risks, issues, assumptions, and dependencies
principles of business and IT strategy within the organization and in general
The Business Analyst must be able to demonstrate that they can:
run a requirements gathering/JAD workshop to gather new requirements
perform project estimation for BA tasks
make recommendations for requirements approaches
produce an accurate Customer Requirements document with approval from all stakeholders
present to senior stakeholders
direct a process improvement program
accurately document functional requirements specifications clearly defining project objectives
construct complex processes, data, and UML models
integrate data to better understand clinical rules
ability to read and interpret Entity Relationship Diagrams (ERDs), maintain data within databases, and demonstrate a solid working knowledge of SQL
resolve requirements conflict through effective stakeholder engagement
offer support and guidance to junior and other intermediate business analysts
identify and document project risks, issues, assumptions, and dependencies
perform quality assurance of business analysis deliverables
manage and co-ordinate work and priorities of a team of junior BA's
work with senior stakeholders to determine business change initiatives
perform analysis at a strategic level and understand principles of business and enterprise architecture
Competencies
The successful candidate must demonstrate the following competencies:
Analytical thinking
Personal organisation and time management skills
Business writing skills
Presentation and facilitation skills
Communication skills (written, verbal/presenting, and listening)
Stress management skills
Negotiation skills
Customer focused
Results oriented
Able to resolve conflict
Creative
Innovative
Self-driven
Attention to detail
Ability to build relationships with people from all different backgrounds and at different job levels
Education and Experience
BSc Computer Science or equivalent 3-year IT qualification
UML course
At least 3-years' experience as a Business Analyst
Process mapping
UML modelling
Requirement's analysis
Project management
Requirement's development
Change control
Release management
Solution Development
Software Testing