Business & Client Service Manager at Bonzee Consulting - Business & Client Service Manager
Description
The Business and Client Experience Manager is responsible for driving business growth while delivering exceptional customer experiences across all client touchpoints.
The role oversees sales performance, customer relationship management, client retention, and service excellence to enhance brand loyalty and achieve revenue targets.
The incumbent develops business strategies, manages client engagement initiatives, supports marketing efforts, and leads customer-facing teams to ensure operational efficiency and a premium shopping experience consistent with the brand's values.