Key Deliverables
Strategic partnership development
Identify, evaluate, and secure high-impact partnerships aligned with organizational growth objectives.
Develop and implement partnership strategies tailored for different partner types, supporting business expansion, new market entry, and capability enhancement.
Build and maintain a strong pipeline of partnership opportunities across, including but not limited to corporations, NGOs, and government agencies
Relationship management
Establish and nurture long-term, mutually beneficial relationships with key partners, stakeholders, and clients.
Serve as the primary point of contact to ensure partner satisfaction, engagement, and retention.
Business development support
Support business development teams across different countries through strategic partnerships that drive revenue growth for Maisha and other product lines.
Coordinate with the membership desk to ensure accurate onboarding, renewal and database management of Maisha clients.
Negotiation and contract management
In consultation with the BD Manager:
Lead negotiations on partnership terms, agreements, and contracts.
Ensure partnerships are well structured to deliver sustainable commercial and strategic value
Go-to-market and implementation
Collaborate with product, marketing, and sales teams to design and launch joint initiatives, co-developed products, and partnership solutions.
Support smooth implementation and operationalization of partnership agreements.
Performance monitoring and reporting
Define, track, and analyze partnership Key Performance Indicators (KPIs) to measure performance, impact and return on investment (ROI).
Provide regular performance insights and strategic recommendations to senior management.
Internal alignment and coordination
Educate internal stakeholders on the value and opportunities for strategic partnerships.
Facilitate cross-functional coordination to integrate partner capabilities into company products and services.
Professional Qualifications
Hospitality (Accommodation And Food Services)
Bachelor's degree in business administration or related studies from a recognized institution Business related courses in customer services, insurance, finance, or administration is an added advantage.
Minimum of 5 years' work experience in a commercial company/sales function, with relationship and stakeholders' management experience.
Work experience in business development, account management, or alliance management is highly desirable Demonstrated proficiency in Ms. Office and working knowledge of Customer Relations Management (CRM) system.