Job Summary
The Business Development Manager, Travels & Tours is responsible for driving revenue growth and expanding the company's Travel & Tours business through the acquisition of corporate and individual clients.
The role focuses on mobilizing corporate travel deals, building strategic partnerships, identifying new market opportunities, and ensuring the successful promotion and sale of travel services.
Key Responsibilities
Develop and execute the end-to-end business strategy for the Travel & Tours vertical in line with group objectives.
Lead market entry, brand positioning, and growth initiatives across corporate, leisure, and group travel segments.
Identify, pursue, and mobilize corporate travel deals with companies, institutions, and organizations.
Generate new business leads through networking, referrals, partnerships, and direct marketing initiatives.
Develop and present travel solutions, quotations, and proposals to potential clients.
Negotiate pricing, service terms, and agreements with clients in line with company policies.
Build and maintain strong relationships with corporate clients, travel partners, and other key stakeholders.
Promote travel services including flight bookings, travel packages, hotel reservations, group travel, and visa support services.
Establish and enforce operational policies, SOPs, and service standards for the Travel & Tours vertical.
Ensure compliance with airline regulations, GDS requirements, NANTA, IATA (where applicable), and other statutory bodies.
Monitor market trends, competitor offerings, and emerging opportunities within the travel industry.
Track and manage the sales pipeline, client engagement activities, and conversion rates.
Build and lead a high-performing team across Business Development, Reservations & Ticketing, Operations, and support functions.
Set clear KPIs, performance targets, and accountability frameworks for the team.
Support marketing campaigns and initiatives to enhance brand visibility and customer acquisition.
Prepare periodic reports on sales performance, business opportunities, and revenue projections for management review.
Qualifications
Bachelor's Degree in Business Administration, Marketing, Tourism, Aviation Management, or a related field.
MBA or relevant professional certification will be an added advantage.
7 - 10 years of experience in business development, sales, or corporate account management within the travel, aviation, hospitality, or related industries.
Proven experience in mobilizing corporate accounts and driving revenue growth.
Strong knowledge of corporate travel services, airline operations, GDS, and partnership management.
Demonstrated ability to identify new market opportunities and develop strategic client relationships.
Excellent negotiation, networking, and client relationship management skills.
Strong commercial acumen with the ability to meet and exceed sales targets.