BUSINESS DEVELOPMENT OFFICERS - BDO 05/26
KEY DUTIES AND RESPONSIBILITIES
Responsible for Marketing of Banks products and services
Actively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies and Procedures
Facilitate recruitment and registration of customers in existing and new groups
Manage customer Relationships for both group customers and individual customers
Stimulate client training on SMEP policies, procedures and basic business skills, loans, business, etc..
Responsible for customer loan evaluations and processing.
Responsible for maintaining a quality asset portfolio as per the Banks requirements
Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks' requirements to the respective Office Holders.
Ensure follow-up of defaulters and collection of arrears
Responsible for proper record management for all customers
Ensure customer retention through excellent customer service
Key Qualities, Qualifications & Competencies:
Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.
A minimum grade of C+ (plus) in KCSE
An undergraduate Bachelor's degree OR Diploma in Business related courses from a recognized institution.
Knowledge in Sales and Marketing, credit risk management, credit lending, as well as relevant experience in the Banking sector will be an added advantage.
Proficiency in computers is mandatory.
Ability to analyze and interpret financial statements
Clear understanding of microfinance/banking industry is an added advantage.
Good interpersonal & communication skills with excellent customer service.
A team player with the drive to improve performance.
Persuasive with strong recognition skills,
Self-driven and possess the ability to work with minimum supervision