Prime responsibilities and duties
Ensures that customers are well served and enjoy a pleasant dining experience.
Ensures that the entire restaurant is professionally cleaned,
equipment's well maintained, and dining ambience is conducive for customers.
Ensures that staff are properly scheduled and positioned in respective departments according to skill set
Ensures that staff are appropriately dressed, comply with specified dress code and maintain high level of personal hygiene.
Ensures that products are available on time and properly merchandised.
Ensures that products are produced according to specified recipes and are checked for quality before being displayed for sales.
Liaises with procurement officer/storekeeper to ensure that raw materials are available for production.
Ensures that all sales transactions are duly entered into the cash registers, cash is accurately remitted to the accountant and sales analysis is compiled at the close of business.
Ensures that sales budgets are achieved.
Motivates staff and ensures that staff completes assigned tasks.
Supervises staff to ensure compliance to set standards and policies.
Coordinates deliveries and bulk orders to ensure customers are satisfied.
Attends to customer complaints and gets feedback from customers about their dining experience.
Ensure accurate stock counts and controls product wastages.
Develops initiatives to increase sales, profitability and increase customer counts.
Control day to day operations by scheduling labor, ordering food and supplies & developing the restaurant team
Requirements
Interested candidates should possess a Bachelor Degree in relevant discipline with 3 - 10 years working experience.