Business Manager - Warehousing & Logistics at Renda Limited

About the Role


The Business Manager for wLaaS is a pivotal leadership role responsible for rebuilding and scaling our Warehousing & Logistics as a Service business line.
This individual will own the full commercial and operational mandate — from strategy to execution — leading a cross-functional team and driving sustainable revenue growth across warehousing, fulfilment, and last-mile delivery services.
We are looking for a commercially sharp, operationally grounded leader who thrives in fast-paced, high-growth environments and has a demonstrated track record of building businesses within logistics, e-commerce, supply chain, or adjacent sectors.


Key Responsibilities
Team Leadership & Organisational Rebuilding:


Lead, manage, and grow the wLaaS team, establishing a high-performance culture aligned to business objectives.
Recruit and onboard key commercial talent, including a Commercial Leader, to drive sales and market expansion.
Set clear performance expectations, KPIs, and development plans for direct reports.


Go-to-Market Execution:


Develop and execute a robust sales and demand-generation strategy to grow the customer base.
Identify and pursue new market opportunities across warehousing, fulfilment, and last-mile delivery.
Champion the wLaaS brand in the market, building awareness and positioning us as the partner of choice.


Revenue Growth & P&L Management:


Own the wLaaS P&L — driving revenue, managing costs, and ensuring profitability at every stage of scaling.
Develop pricing strategies, commercial models, and financial forecasts in collaboration with finance leadership.
Monitor financial performance, implement corrective measures where needed, and report to executive leadership.


Strategic Partnerships & Client Acquisition:


Identify, negotiate, and close strategic partnerships that expand service reach and competitive advantage.
Build and maintain strong relationships with key clients, partners, and industry stakeholders.
Lead proposals, RFP responses, and contract negotiations for major accounts.


Operational Efficiency:


Ensure seamless alignment between warehousing, fulfilment, and last-mile operations with commercial commitments.
Define operational SLAs, service quality standards, and delivery metrics across the business line.
Collaborate with operations teams to resolve bottlenecks, reduce costs, and improve service reliability.


Technology & Process Optimisation:


Oversee the adoption of technology solutions (WMS, TMS, tracking platforms) that enhance operational capability.
Drive continuous process improvement across order management, inventory control, and last-mile execution.
Work with technology and product teams to define tools and systems that support scalable growth.


Qualification and Experience
Essential:


Candidates should possess a Bachelor's Degree with 7+ years of progressive experience in logistics, supply chain, e-commerce, or a closely related industry.
Proven track record in a senior commercial or general management role with full P&L ownership.
Demonstrated success in building and scaling teams and business units from the ground up.
Deep understanding of last-mile logistics, warehousing operations, and fulfilment models.
Strong network of industry relationships with potential clients, partners, and talent.
Experience leading client acquisition, contract negotiation, and key account management.


Preferred:


Experience working within high-growth or turnaround business environments.
Familiarity with logistics technology platforms (WMS, TMS, route optimisation tools).
Exposure to the Nigerian or West African logistics and e-commerce market.
MBA or equivalent postgraduate qualification is an advantage.


Core Competencies:


Commercial Acumen & Revenue Focus
Strategic Thinking & Execution
Leadership & Team Development
Data-Driven Decision Making
Operational Excellence
Adaptability & Resilience
Stakeholder & Client Management • Communication & Influence