ABOUT THE ROLE
The Business Operations Manager in the office of the Group Executive Human Resources will play a pivotal role in supporting the strategic initiatives and operational efficiency of the function. This position requires strong analytical skills, a deep understanding of strategic planning processes, and advanced proficiency in Excel to analyse data, generate reports, and inform decision-making. The ideal candidate will serve as a liaison between various departments within the function, ensuring the seamless execution of strategic initiatives and operational plans.
KEY RESPONSIBILITIES
STRATEGIC PLANNING SUPPORT
Assist the Group Executive in developing and executing the functional strategic plan.
Participate in the development of business cases for new projects or strategic directions.
Conduct market research and competitive analysis to inform strategic initiatives.
ANALYSIS AND REPORTING
Utilize advanced Excel skills to analyse complex data sets, create models, and prepare detailed reports for the Group Executive and executive leadership.
Develop dashboards and visualizations to communicate key performance indicators (KPIs) and operational metrics.
PROJECT MANAGEMENT
Manage cross-functional projects and initiatives to drive operational improvements.
Collaborate with departmental leaders to ensure alignment with strategic objectives and timely project delivery
SATAKEHOLDER MANAGEMENT
Prepare materials for board and board sub-committee meetings, executive briefings, monthly reports to ensure high-quality communication of strategic reporting.
Liaise with internal teams and external stakeholders to gather information and foster collaboration on strategic initiatives.
Liaise with internal teams and external stakeholders to gather information and foster collaboration on strategic initiatives.
Prepare materials for board and board sub-committee meetings, executive briefings, monthly reports to ensure high-quality communication of strategic reporting.
OPERATIONAL EFFICIENCY
Identify opportunities for process improvements and operational efficiencies within the function.
Support the implementation of best practices and performance benchmarks across teams.
QUALIFICATIONS & EXPERIENCE
Diploma/ Degree in Human Resources or a related qualification in the relevant field.
Minimum of 5 years of experience as an HR Generalist, in business management, strategy, or operational role, preferably within Human Resources.
Proven experience supporting senior leadership and managing strategic projects.
KEY SKILLS & COMPETENCIES
Strategic Thinking - Ability to analyse complex problems and develop innovative solutions aligned with functional and organizational goals.
Excel Proficiency - Advanced proficiency in Excel, including pivot tables, VLOOKUP, data analysis tools, and other advanced functions. Familiarity with data visualization tools (e.g., Tableau or Power BI) is a plus
Analytical Skills - Strong analytical and quantitative skills with a focus on data-driven decision-making.
Project Management - Experience with project management methodologies and tools. PMP certification is a plus. Interpersonal Skills - Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with all levels of the organization.
Attention to Detail - Strong attention to detail, ensuring accuracy and quality in all deliverables.
Strong written and verbal communication skills.
High attention to detail and ability to manage complex projects.
Proactive, adaptable, and eager to grow into a leadership role.
Ability to work in a fast-paced environment with senior executives.
Deadline:17th February,2026