MAIN PURPOSE OF POSITION
The Business Operations Manager - Video Entertainment provides strategic and operational support to the Group Executive Video Entertainment, with a specific focus on television production operations, commissioning support , content delivery and broadcast readiness. This role serves as a central strategic and performance management function, ensuring that commissioned productions, in-house productions and acquired content are delivered on time, within budget and in line with audience, editorial and public broadcasting mandates. The incumbent supports executive decision-making through data driven analysis, governance coordination and integrated reporting across production , scheduling, finance and operational functions
KEY ACCOUNTABILITIES:
STRATEGIC PLANNING AND COMMISSIONING SUPPORT
Support the Group Executive in executing strategic priorities and operational plans.
Coordinate and track divisional projects, business reviews, and transformation initiatives.
Prepare executive-level reports, dashboards, presentations, and briefing documents.
Monitor operational performance and identify improvement opportunities.
Participate in the development of business cases for new productions, seasons, renewals, and co-productions.
Support genre planning and production pipeline tracking across drama, factual, entertainment, and children's programming. Conduct industry, audience, and competitive analysis relevant to public broadcasting and local content mandates.
Translate strategic objectives into measurable divisional targets and track progress using dashboards and scorecards.
EXECUTIVE, PRODUCTION AND GOVERNANCE SUPPORT
Provide operational and analytical support to the Group Executive on production performance, commissioning status, and content delivery risks.
Prepare executive briefings, presentations, and reports for EXCO, Board Sub-Committee, and internal governance structures.
Coordinate and track governance submissions related to production approvals, budget variances, and contractual escalations.
Ensure accurate tracking of executive decisions and follow through on action items.
BUSINESS PERFORMANCE MANAGEMENT
Leverage advanced Excel and data visualization tools (e.g., Power BI, Tableau) to develop dashboards and analytical reports covering:
Production delivery milestones
Budget vs actual spend per production
Content output and scheduling readiness
Audience performance indicators
Provide analytical insights to support commissioning, renewal, and scheduling decisions.
Track KPIs, operational metrics, and business performance across video entertainment functions.
Analyse operational and financial data to support executive decision-making.
Coordinate monthly, quarterly, and annual business review processes.
Ensure alignment between departmental objectives and broader organizational strategy.
Ensure reporting alignment with PFMA, Treasury, and internal SABC governance requirements, where applicable.
PROJECT & PRODUCTION COORDINATION
Lead and coordinate cross-functional strategic and operational projects related to:
TV production cycles
New content launches and seasons
Special broadcasts and flagship programmes
Track production schedules, dependencies, and delivery risks in collaboration with production and technical teams.
Escalate risks impacting on-air readiness and transmission timelines.
Support post-production coordination and content delivery handovers where required
STAKEHOLDER & INDUSTRY LIAISON
Act as a coordination point between:
Various units with Video Entertainment
VE and independent producers
Finance, Legal, HR, and Technical Operations
Prepare documentation for board and board sub-committee meetings relating to Video Entertainment.
Facilitate collaboration to ensure seamless execution of production and commissioning processes.
Liaise with internal teams and external stakeholders to gather information and foster collaboration on strategic initiatives.
Represent the Group Executive's office in production planning and operational forums as delegated.
OPERATIONAL EFFICIENCY, COST CONTROL AND COMPLIANCE
Identify and implement improvements in production administration, reporting, and workflow efficiency.
Support the Group Executive with budget monitoring, and financial oversight across all Video Entertainment productions.
Ensure compliance with editorial policies, commissioning frameworks, and corporate governance requirements.
Track and report on key divisional KPIs related to production output and efficiency.
Track and report on key divisional KPIs related to production output and efficiency
REQUIREMENTS:
Bachelor's degree/Diploma in film and television production / Broadcast
Management/ Business Management
A Postgraduate qualification will be an added advantage
Minimum of 5 years of experience in a business management, strategy, or operational role, preferably within a broadcast, media or content environment.
Proven experience supporting senior executives.
SKILLS AND COMPETENCIES:
Media & Production Acumen: Understanding of TV production workflows and commissioning cycles.
Strategic Thinking: Ability to interpret production and audience data to inform decisions.
Data & Reporting Capability: Advanced Excel, experience with Power BI or similar tools
advantageous.
Analytical Skills: Strong analytical and quantitative skills with a focus on data-driven decision-making
Project Coordination and Management: Experience with project management methodologies and tools. Ability to manage multiple production-related deliverables concurrently. PMP certification is a plus.
Deadline:23rd July,2026