About The Role
To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models.
To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success.
Experience
Minimum:
Minimum of 3 years relevant experience in processing systems, processes, procedures and support in a similar environment
Proven experience in data analytics, business model design, business process development or improvement, operationalisation of new business process solutions and improvements.
Experience in Six Sigma, Lean, TOC, Business Improvement, Agile
Ideal:
3+ years relevant experience in processing systems, processes, procedures and support in a similar environment
Strategic business case development
Translating Divisional strategies and regulatory requirements into a business area target operating model
Management / leadership experience
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
A relevant tertiary qualification in Engineering - General
Qualifications (Ideal or Preferred)
A relevant post-graduate qualification in Engineering - General or Information Technology
Knowledge
Minimum:
Lean way of work principles
Business Change Life Cycle and change management principles
System Development Life Cycle
Project Management Lifecycle
Agile Way of Working Practices
Quality Management
Risk & Issue Management
BABOK, SOA,TOGAF, ARCHIMATE
Developing a business case
Client experience / client journey mapping
Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
Process Simulation Modelling
Financial Modelling
Ideal:
Banking processes and procedures
Banking systems: Banking System, SBL, Horizon, STrack, Postilion, etc.
In-depth knowledge of Capitec Products
Data and trend analysis
Skills
Communications Skills
Analytical Skills
Problem solving skills
Interpersonal & Relationship management Skills
Facilitation Skills
Negotiation skills
Conditions of Employment
A valid driver's license and own vehicle is required
Contactable via own mobile phone
Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
Clear criminal and credit record