Responsibilities
Respond promptly to supplier, retail, and customer queries; resolve stock-related complaints
Evaluate suppliers, negotiate deals, and manage purchase planning based on sales trends, specials, and cashflow
Manage orders, deliveries, backorders, out-of-stock situations, and customer-specific requests
Liaise with finance on account payments and supplier credit limits
Implement pricing strategies, promotions, and manage price changes
Maintain accurate stock levels, identify overstock or shortages, and coordinate replenishment
Drive process improvements, innovation, and change initiatives
Keep accurate records, reports, and documentation for orders, stock, and pricing
Support HR and training within the mini business unit; ensure SOPs are followed
Assist with warehouse, stocktakes, and ad-hoc duties
Uphold professional standards, effective communication, and personal accountability
Criteria
Strong experience in procurement, stock management, and supplier relations
Excellent organizational, planning, and prioritization skills
Strong negotiation and analytical abilities
High attention to detail and accuracy in record-keeping
Effective communication skills (verbal and written)
Ability to drive process improvement and manage change
Team player with leadership and mentoring capability
Ability to work under pressure and meet deadlines
Commitment to personal and professional excellence