An established UK-based security company is seeking a Call Centre Administrator to join their professional office in Langebaan. The ideal candidate will handle UK customer queries and administrative tasks with efficiency and professionalism.
Key Responsibilities:
Handle calls and customer interactions with professionalism and empathy.
Manage and update CRM systems accurately.
Provide administrative support to the UK operations team.
Multitask effectively in a fast-paced environment.
Deliver excellent customer service and support.
Requirements:
Fluent in English (both written and spoken).
Previous experience in a call centre or administrative environment.
Strong multitasking and organisational skills.
Experience with CRM systems beneficial.
Positive attitude and willingness to go the extra mile.