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Call Centre Agent

Recours Global HR

Nairobi, KenyaPosted Posted 10 days ago

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Job description

KEY RESPONSIBILITIES Answer calls professionally and within service standards. Follow up missed and abandoned calls within 24 hours. Provide accurate information on SACCO products and services. WHO WE ARE LOOKING FOR ACADEMIC QUALIFICATIONS Bachelors degree in Business Administration, Customer Service, Communication or a related field. EXPERIENCE At least 2 years experience in a call centre, customer service or frontline support role

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